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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
I was having problems with my gate openers and called Justin to come out and look at them to repair. He scheduled me next day and technician Mark showed up on time and fixed my problem immediately, while talking with Mark , I asked him if he could also look at my garage door and see if he could do something to it to stop all the noise while opening or closing , he said sure , he adjusted the chain a little and that helped and after a few times testing door he noticed the sprocket on motor was making a noise and he ck it and it was damaged ( work out 13 yrs)he showed me the part and it was obvious that my wife was fixing to get stuck in the garage when the sprocket broke, I asked if he had the part , and he did and he changed it out for me within 20 minutes . So yes , I highly recommend Precision Garage Doors & Gate openers for your repair or replace needs , thanks again Justin and Mark
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
What gave me more confidence when choosing Precision was the timeliness of getting an appointment and not only the timeliness, but the professionalism of Mr. Mark Skewes. He was very kind and cordial and he "knows his business with fixing garage doors." I told him how my garage was working perfectly but after a power outage, it no longer worked automatically. I had to park outside my garage and walk in the house which i didn't care to do since it's so dangerous nowadays. I called another company and they told me the logic board was bad. I got a second opinion, the friendly receptionist got me an appointment the next day and told me the serviceman would come by between 2-4pm. Mr. Mark Skewes sent me a text around 155p and told me that he was on his way; he even told me a little about himself which made me feel comfortable. He was very nice when I met him , introduced himself verbally and told me that he would go and take photos of the garage opener and look at it for problems. He worked with it for a short time and had to do some adjustments which was caused by the power outage (Entergy), checked to make sure it was safe and had my garage working beautifully as it was prior to the outage on 04/26/23. Mr. Mark Skewes is one reliable, competent serviceman. I would like to get him all the time for my garage needs. Thank you Precision for sending Mr. Skewes and for having such qualified workers. Thank you so much Mr. Skewes.
The other company of which I will not name, which I called first, gave me a fake problem saying my logic board was bad and then giving me an estimate of 650.00 . I am so glad that I got a second opinion and called Precision who put my door up in the first place. Thanks again !
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Paid $184 for an incomplete repair. Expected me to wait with door unoperational for 4 weeks while waiting for part. Charge for completed repair would be $987 and a 4 week wait, but for the work today was $184. I couldn’t have my garage door remain closed for four weeks so I contacted a private contractor with sheet metal experience who repaired door within 5 minutes and reconnected the door to motor. Within 5 minutes door operational again. Why couldn’t repairman do this today for the 184 charge? Ad says 24/7 service. Thats not true either. Called with emergency and they couldn’t respond til after 11:00 the following day. I didn’t want to post a negative review but the company solicited a review from my service call on how our repair went…so here it is.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Service call… not the first time I’ve used you guys professional, friendly, and helpful and can work on anything per garage doors, as needed,5 Stars all around….
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Honestly I just looked online and found this company. From the beginning to the end the customer service was very AMAZING. The technician was very helpful, nice and knowledgeable about everything. Professional and respectful technician, even it was expensive customer service was GRRREAT!!!
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Mark is very professional and knowledgeable. Spotted problem less than five minutes and corrected it. A pleasure to have him as a text to service my concerns. I give him highest possible rating!!!
Marvin Cook
A Response from: Justin Ables
Marvin Cook, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Mark. Thank you for taking the time to write a review. Please keep Precision Door Service in mind for any of your future needs.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Fast expert service. Mark was at my house for a repair within 2 hours of my call. Very friendly and knowledgeable, plus he determined the broken part was under warranty so there was no charge for anything. Precision installed the door and opener 4 years ago and this is the first issue I’ve had. I will definitely recommend this company.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Excellent job - knowledgeable and friendly installer - clean install and outstanding cleanup after install. I would recommend to others and would use them again if I ever need one of their services. Mark installed our gate opener and was also able to program the remote to work the gate and the garage door opener (both were LiftMaster). We are a pleased customer. The product selection did not allow to select gate opener installation so I selected the garage door opener installation.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Awesome same day service to repair electric gate. They sent someone in less than an hour and it took less than an hour to repair. Efficient and courteous.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Technician (Mark Skewes)was professional, friendly and knowledgeable. He arrived on time and within minutes located the problem and fixed it. II couldn't be more pleased and will continue to use Precision Door for my garage door and gate needs.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
my previous experience with them was excellent so there was no question who I would call when me electric gate went out. The service was completed within 24 hrs of my call.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
The young man who came to my home was Very professional, kind, patient, answering questions, and was on time for the set appointment. Your company installed this unit, and I have been pleased since then. I definitely recommend your company and will use you again, when needed.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
I don’t remember the techs name ( from port Allen) was very knowledgeable, hard working sand thorough...please pass on to him. I questioned the price at first not realizing he had replacement rail included. The door came out great as he fined tuned it to prevent the cable jumping again. Her gave me some maintenance tips also...why four stars? Have to see how long it runs..????