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Read what people are saying
about Precision Garage Door in:

East Baton Rouge Parish, LA

Precision Garage Door of Baton Rouge
has received 212 reviews, averaging 4.98 Stars:
Review:

I was frantic; however, the 2 young men you sent to look at the door, were very friendly, professional, and seemingly knowledgeable. they introduced themselves and immediately went to work, assuring me that all would be well. I appreciate the patience, kindness, and concern that were shown while they were in my house. would I call your company again??? yes, I will, and I will tell others about your company. I am pleased.
Louise Haynes
Service Provided:
Garage Door Repair
Review:

Great timely service. I would use precision again.
Cardis Hayes
A Response from: Cathleen Steele

Thank you Cardis for your 5 star review! We truly appreciate your business and feedback.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Great experience I rate Cameron 5 stars.. he explained everything that needed to be done, I would definitely recommend this company to my family and friends. I’m so glad I gave this company a chance.
Rhonda Morriesette
A Response from: Cathleen Steele

Thank you Rhonda for your 5 star review! We are so happy you were pleased with Cameron's professionalism and knowledge. He has worked very hard to get to this level and we couldn't be more proud. Thank you for your business and recommendation. We truly appreciate you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

They came same day, and showed me how to fix the issue if it were to happen again. Very thorough, professional and nice.
Courtney Bagot
A Response from: Bobby Boes

Thank you Courtney for the 5 star review! We appreciate your business and we are happy our staff were able to respond to you quickly.

Service Provided:
Garage Door Opener Repair
Review:

I have used this company several times. I find them to be prompt and to do excellent work. All of their employees have been very professional.
G. Curran
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Look no further if you’re looking for a company to repair, replace or install your garage door. Scheduling was fast and easy. Same day service was no problem. Cameron Frickey was polite, knowledgeable, and patient as he explained the repairs my door required. I will use them again if the need arises, and I will recommend them to my friends and family.
Julie Mason
Service Provided:
Garage Door Repair
Review:

Process was incredibly efficient. From making the appointment to promptness, courtesy and effectiveness of the technician. They sent a text with ETA of arrival. Text included picture and rating of the technician. My tech was Nicolas. He was great. He fixed the problems I was having quickly and even provided a little lagniappe by setting a clock on my opener that had been flashing for months.....Nicolas offered other services, but I didn’t need them and he wasn’t pushy about taking them. I’d recommend to anyone!
John Brown
Service Provided:
Garage Door Repair
Review:

The first company we called couldn’t come till next week. We couldn’t open our garage door. We called your company and Evan came same day. He did and excellent job and is the most courteous tech I’ve ever had. I give him and your company 5 Stars!
Jeff Bruno
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Very happy with new door It’s tech that came was very open with the condition of the old door and the three options I had to correct the situation The two men who came with the new door Where very through with their work on the insulation and very fast with their work They were through and going home after 2 3/5 hrs everything finished and cleaned up also everything was explained plainly to me on operation of door. Thank you
Sharp Efferson
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

5 star. I can’t make the above work correctly. A friend recommended your co and I too was pleased with the tech. It took a little longer to get them here (1 hr, not days) but otherwise, all good and very professional. I also liked the email update and photo of the tech.
Tess Rodriguez
A Response from: Bobby Boes

Hello Tess, We are so happy you gave us a call! If you ever have any issues please give us a call. We truly appreciate your business and the review!

Service Provided:
Garage Door Repair
Review:

5 great service
Cherlyn Green
A Response from: Bobby Boes

Thank you so much for the 5 star review!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

One Call "That's All". PGD ANSWERED! Appointment made, met and service performed. "Problem, they got the JOD DONE!". EXCELLENT
Jeffery Neal
A Response from: Bobby Boes

Hello Jeffery, Thanks for the 5 star review! We truly appreciate your business! Remind all your friends and family to give us a call.

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Knowledgeable, friendly and exceptional service from both technicians. They came out and fixed my problem same day.
Stephanie Stout
A Response from: Bobby Boes

Hello Stephanie, Thanks for the 5 star review and the shout out to our technician! We truly appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

No matter what day or time I have contacted Precision Door, they seem to find a technician to fit my schedule. All technicians that have serviced my home have been pleasant and very professional. Appreciate the great service.
Shirley Johnson
A Response from: Bobby Boes

Hello Shirley, Thanks for the 5 star review and the shout out to our technician! We truly appreciate your business!

Service Provided:
Garage Door Repair
Product:
Opener
Review:

Service Tech Cameron was very knowledgeable of the work that needed to be done, very polite, finished the job in a timely manner,,, I highly reccomend Precious for your garage door needs....
Conley Verdun
A Response from: Bobby Boes

Hello Conley, I'm pleased to hear that Cameron took great care of you. We truly appreciate your business and the 5 star review. If you ever have any issues please call us.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

5 stars! The technician was professional and knowledgeable.
Jeff Clark
A Response from: Bobby Boes

Hello Jeff, We truly appreciate your business and thank you for the 5 star review

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I called the Baton Rouge number for Precision to ask how much it costs to replace a garage door spring. I was told there would be a $50 callout fee which also included a thorough safety inspection, plus $85 - $165 depending on what type of spring I wanted. When the person arrived, he looked at the garage door for a few minutes, told me that the system could not be repaired and had to be converted over to a different type, and quoted two options from $500 - $688. I told him I’d prefer to get quotes from others first. He then told me I had to pay the $50 callout fee. Now I was fine with this fee if, in the end, I’d get a repaired garage, but this was $50 for nothing! I explained to him that I was told a much different price over the phone. He said that the call center got it wrong. He was sympathetic with me and contacted his boss to see if the callout fee could be waived. They would not, so I was out the $50 for nothing. I then called 3 other companies, which all quoted within the range of $300-$400, showing that the Precision business model is probably based on this bait and switch maneuver where the customer pays the higher cost because they’ve already invested $50. Also, NONE of the others charged a callout fee and offered free estimates. And one other tidbit, they cashed the check in the same day, which is not typical for other repair companies we have used. Stay far away from these guys!
Mark Bennett
A Response from: Bobby Boes

Hey Mr. Bennet we are very sorry to hear that you were upset about the pricing quoted to replace the torsion system on your garage door. We feel the term bait and switch is not at all accurate and does not represent how our company operates. We had a certified technician go to your home and provide you with a No Obligation quote as opposed to getting verbal quotes from other companies. Our quote was for a complete rebuild and lifetime warranty on all parts and labor, where as our competitors quoted a one year warranty. We, as well as the majority of other licensed and insured home service companies quote a service fee before trucks are dispatched to a job. Also, our office staff deposits checks the following day, so our technician would not run to the bank with a $50 check. We stand behind our work 100% and at all times are fair and honest with each and every customer.

Service Provided:
Broken Garage Door Spring Repair
Review:

Called Precision Door that morning and got an appointment for 2 PM that afternoon. Received a text with my technician Evan’s picture and a short bio. Awesome and professional service. Diagnosis of problem, new opener installed, gone in less than 2 hours. Wow!
Michael O
A Response from: Bobby Boes

Hello Michael, We are pleased to hear that you was happy with the service Evan provided. Thanks so much for the 5 star review and thanks so much for choosing Precision Door.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

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Randy Bell
A Response from: Bobby Boes

Thanks for the 5 star review.

Service Provided:
Garage Door Repair
Review:

Best customer service.. overall very satisfied.
Mrugesh Patel
A Response from: Bobby Boes

This is awesome! Thank you for your business and the 5 star review.

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Saw a review on my neighborhood page
Keri Heil
A Response from: Bobby Boes

Thanks for the 5 star review!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

The crew arrive at the appointed time. They were very courteous and explained everything they were going to do. The job was completed in two and a half hours. After they cleaned up the job site they explained in detail the operation of the door including the lubricant requirements. I am well pleased with the installation of the door
Glenn Ferguson
A Response from: Bobby Boes

So happy we could take care of you and appreciate your business.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Our garage door was making a very disturbing noise. We were able to get an appointment for the same day we called. The two technicians that came out were very professional and they were able to complete all of the work that day. They took the time to explain all of the working details to us. They installed a new PDS 800 linear opener, springs and other parts, remotes and keypad. They even re-programmed the garage door opener button in our 2 cars. We would definitely use them again!
John Hartgerink
A Response from: Bobby Boes

Hello Mr Hartgerink, So happy we could get you all fixed up and in working order! We appreciate your business and the 5 star rating.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

This is my third time using Precision Door. They are prompt, honest and know their stuff. Awesome!
Maggie Falgout
A Response from: Bobby Boes

Good Morning, I'm so happy to hear that you have chosen us for a third time! We strive to give 100% customer service. Thank you for choosing Precision Door Service.

Service Provided:
Garage Door Repair
Review:

The service was quick and convenient. Josh, the technician, was polite. I will recommend to anyone looking for garage door repairs or replacements.
Sara Graham
A Response from: Bobby Boes

Thank you so much for the great review.We truly appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Thank you so much for your prompt service however I was very pleased with the technician and his expertise concerning my garage door everything seems to be working orderly at this time again I appreciate the timely fashion and what you all operate in and the great services rendered
Patricia Dawson
A Response from: Bobby Boes

Thank you so much for the great review, Ms Dawson. We greatly appreciate your service.

Service Provided:
Garage Door Opener Repair
Review:

Excellent service called before the appointment told me he was available early if I was, very hospitable with his pitch. Then assessed my unit which was 19yrs old together we determined it wasn't worth hanging parts on an old unit. He then offered to replace the entire thing for what I thought was very fair. Next proceeded to change the entire thing out in 45min. Can't express how pleased I was with the experience from top to bottom.
Keith Kaiser
A Response from: Bobby Boes

Thank you for the kind words, and for taking the time to review us. We greatly appreciate your business, Mr. Kaiser.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I would like to thank Precision Door Service for their outstanding response and quick service to repair my garage door today. I called the Baton Rouge office yesterday and this morning they were at my residence before 9 am. The Service Technician was excellent and very professional plus he did a great job repairing my garage door. I will recommend Precision Door Service to all my friends. Thanks for the quick, professional service !! Glen Bynum Baton Rouge, LA
Glen Bynum
A Response from: Bobby Boes

Thank you for Choosing Precision Door and for your kind review! We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Mark did a great job. He found two broken hinges and one of my springs was not even the correct one for my door. Replaced my springs during this visit and greased down the door. Would def recommend him and the service in general.
Carla Schiavone
A Response from: Bobby Boes

Hello Mrs. Carla, Thank you for your kind review! We greatly appreciate your business!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

On time and professional.
Kenneth Sills
A Response from: Bobby Boes

Hello Mr. Kenneth, Thank you for your kind review! We greatly appreciate your business!

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
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