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Read what people are saying
about Precision Garage Door

Precision Garage Door of Baton Rouge
has received 367 reviews, averaging 4.96 Stars:
Review:

5 star. I can’t make the above work correctly. A friend recommended your co and I too was pleased with the tech. It took a little longer to get them here (1 hr, not days) but otherwise, all good and very professional. I also liked the email update and photo of the tech.
Tess Rodriguez
A Response from: Bobby Boes

Hello Tess, We are so happy you gave us a call! If you ever have any issues please give us a call. We truly appreciate your business and the review!

Service Provided:
Garage Door Repair
Review:

The two young men who arrived to repair my garage door were very polite and professional. My repair was very simple and they did sell me accessories for my garage door opener. They installed a pad outside and everybody was happy. Thank you for your service if I ever need service again I will call you back
Mike Palmisano
A Response from: Bobby Boes

Hello Mike, I'm pleased to hear that our technicians took great care of you. We truly appreciate your business and the 5 star review. If you ever have any issues please call us.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Timely and excellent service by courteous, friendly and knowledgeable service professional. Mark did an outstanding job handling all my questions, concerns and enquiries.
Vajay Kotian
A Response from: Bobby Boes

Hi Vajay, We are so happy you called Precision. We truly appreciate your business and the 5 star review. Please call us if you ever have any issues.

Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Review:

Cameron was extremely professional, did a very clean and neat professional job. He was early and very thorough.
Daniel Battaglia
A Response from: Bobby Boes

Hi Daniel, We are happy to hear Cameron took great care of you. Thanks you so much for your business and the 5 star review!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The technician was very friendly, knew the job explained what was needed to make the repairs. He completed the work on a good time. I am very pleased with the work.
Leon Jackson
A Response from: Bobby Boes

Hi Leon, Thanks for taking time to review us! We are truly thankful for your business. Please call us if you ever have any issues.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

5 great service
Cherlyn Green
A Response from: Bobby Boes

Thank you so much for the 5 star review!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

One Call "That's All". PGD ANSWERED! Appointment made, met and service performed. "Problem, they got the JOD DONE!". EXCELLENT
Jeffery Neal
A Response from: Bobby Boes

Hello Jeffery, Thanks for the 5 star review! We truly appreciate your business! Remind all your friends and family to give us a call.

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Knowledgeable, friendly and exceptional service from both technicians. They came out and fixed my problem same day.
Stephanie Stout
A Response from: Bobby Boes

Hello Stephanie, Thanks for the 5 star review and the shout out to our technician! We truly appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

No matter what day or time I have contacted Precision Door, they seem to find a technician to fit my schedule. All technicians that have serviced my home have been pleasant and very professional. Appreciate the great service.
Shirley Johnson
A Response from: Bobby Boes

Hello Shirley, Thanks for the 5 star review and the shout out to our technician! We truly appreciate your business!

Service Provided:
Garage Door Repair
Product:
Opener
Review:

Service Tech Cameron was very knowledgeable of the work that needed to be done, very polite, finished the job in a timely manner,,, I highly reccomend Precious for your garage door needs....
Conley Verdun
A Response from: Bobby Boes

Hello Conley, I'm pleased to hear that Cameron took great care of you. We truly appreciate your business and the 5 star review. If you ever have any issues please call us.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I would rate the sevice a (5) along with the promptness, quality ,courtesy of your Tech.
Kent Naquin
A Response from: Bobby Boes

Hello Kent, We truly appreciate your business and the 5 star review. Call us if you ever need anything.

Service Provided:
Broken Garage Door Spring Repair
Review:

5 stars! The technician was professional and knowledgeable.
Jeff Clark
A Response from: Bobby Boes

Hello Jeff, We truly appreciate your business and thank you for the 5 star review

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I called the Baton Rouge number for Precision to ask how much it costs to replace a garage door spring. I was told there would be a $50 callout fee which also included a thorough safety inspection, plus $85 - $165 depending on what type of spring I wanted. When the person arrived, he looked at the garage door for a few minutes, told me that the system could not be repaired and had to be converted over to a different type, and quoted two options from $500 - $688. I told him I’d prefer to get quotes from others first. He then told me I had to pay the $50 callout fee. Now I was fine with this fee if, in the end, I’d get a repaired garage, but this was $50 for nothing! I explained to him that I was told a much different price over the phone. He said that the call center got it wrong. He was sympathetic with me and contacted his boss to see if the callout fee could be waived. They would not, so I was out the $50 for nothing. I then called 3 other companies, which all quoted within the range of $300-$400, showing that the Precision business model is probably based on this bait and switch maneuver where the customer pays the higher cost because they’ve already invested $50. Also, NONE of the others charged a callout fee and offered free estimates. And one other tidbit, they cashed the check in the same day, which is not typical for other repair companies we have used. Stay far away from these guys!
Mark Bennett
A Response from: Bobby Boes

Hey Mr. Bennet we are very sorry to hear that you were upset about the pricing quoted to replace the torsion system on your garage door. We feel the term bait and switch is not at all accurate and does not represent how our company operates. We had a certified technician go to your home and provide you with a No Obligation quote as opposed to getting verbal quotes from other companies. Our quote was for a complete rebuild and lifetime warranty on all parts and labor, where as our competitors quoted a one year warranty. We, as well as the majority of other licensed and insured home service companies quote a service fee before trucks are dispatched to a job. Also, our office staff deposits checks the following day, so our technician would not run to the bank with a $50 check. We stand behind our work 100% and at all times are fair and honest with each and every customer.

Service Provided:
Broken Garage Door Spring Repair
Review:

Called Precision Door that morning and got an appointment for 2 PM that afternoon. Received a text with my technician Evan’s picture and a short bio. Awesome and professional service. Diagnosis of problem, new opener installed, gone in less than 2 hours. Wow!
Michael O
A Response from: Bobby Boes

Hello Michael, We are pleased to hear that you was happy with the service Evan provided. Thanks so much for the 5 star review and thanks so much for choosing Precision Door.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Everything was done very quickly and professionally.
Alvin Stephen
A Response from: Bobby Boes

Hello Alvin, Thank you for the 5 star review! We truly appreciate your business.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Worker on time, professional and courteous. Did a great job explaining options. Work done quickly and safely.
Shawn B
A Response from: Bobby Boes

Hi Shawn, We are so happy you choose Precision. Please call us if you ever have any issues.

Service Provided:
Broken Garage Door Spring Repair
Review:

Very professional. Did great work and was on time. Called to let us know he was coming.
Stephen Jackson
A Response from: Bobby Boes

Hello Stephen, Thank you for your review, we greatly appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Review:

Precision Garage Door of Baton Rouge came to me as a referral. They have truly lived up to their name. They were professional, efficient and reasonable. Thank you from a satisfied customer. Muriel
Muriel Laws
A Response from: Bobby Boes

Hello Muriel, We love to here from satisfied customers! We truly appreciate your business and the 5 star review!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Mr. Mark arrived on time and was able to asset the problem quickly. He seemed very knowledgeable and was very friendly.
Shirley Hayes
A Response from: Bobby Boes

Hello Shirley, We are pleased to hear Mark took great care of you. Thank you for your business and the 5 star review.

Service Provided:
Garage Door Repair
Review:

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Randy Bell
A Response from: Bobby Boes

Thanks for the 5 star review.

Service Provided:
Garage Door Repair
Review:

Best customer service.. overall very satisfied.
Mrugesh Patel
A Response from: Bobby Boes

This is awesome! Thank you for your business and the 5 star review.

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

I was charged nearly $150 for approximately four minutes worth of work, which entailed connecting two wires that had been disconnected. I was charged for services I neither requested nor needed including a 'safety inspection', which included measuring my door with a tape measure and watching my garage door open and close. I was not informed I would be charged for these superfluous. Had I been informed of this I never would have used this service. The technicians were very professional and polite, but the service was not worth the fee.
Gwen Zywicke
A Response from: Bobby Boes

I am so very sorry you’re not happy with the service you received, we have refunded the service fee from today's service. We are happy to hear that our technicians were professional and polite. If you ever have any issues, I hope you will give us a chance to earn your business. Sincerely, R. Boes If you have any further questions, please feel free to call our office directly. 225-218-4741

Service Provided:
Garage Door Repair
Review:

Saw a review on my neighborhood page
Keri Heil
A Response from: Bobby Boes

Thanks for the 5 star review!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

The crew arrive at the appointed time. They were very courteous and explained everything they were going to do. The job was completed in two and a half hours. After they cleaned up the job site they explained in detail the operation of the door including the lubricant requirements. I am well pleased with the installation of the door
Glenn Ferguson
A Response from: Bobby Boes

So happy we could take care of you and appreciate your business.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Very appreciative of these guys coming out the same day my garage door broke and allowing my wife’s car to be able to get out of the garage. Very timely in the repair. And only reason for 4 stars is bc i had a nice rut left in my yard after they left the job. It has been raining for a few months and all yards are saturated. It would be nice if more attention was paid to keeping their truck on my driveway and not the grass.
Kyle H
A Response from: Bobby Boes

Mr. Hardy, We hope you and your wife are enjoying the new door. Per our previous conversation we are happy to come and take care of that spot for you no problem. After further review we are not 100% certain that was left by our truck however we are happy to fix it regardless. Please feel free to reach out to us whenever it is convenient for you! Justin Ables - Location Manager Precision Door Service Baton Rouge, LA 225-218-4741 Direct Office

Service Provided:
Install Garage Doors
Review:

Our garage door was making a very disturbing noise. We were able to get an appointment for the same day we called. The two technicians that came out were very professional and they were able to complete all of the work that day. They took the time to explain all of the working details to us. They installed a new PDS 800 linear opener, springs and other parts, remotes and keypad. They even re-programmed the garage door opener button in our 2 cars. We would definitely use them again!
John Hartgerink
A Response from: Bobby Boes

Hello Mr Hartgerink, So happy we could get you all fixed up and in working order! We appreciate your business and the 5 star rating.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

This is my third time using Precision Door. They are prompt, honest and know their stuff. Awesome!
Maggie Falgout
A Response from: Bobby Boes

Good Morning, I'm so happy to hear that you have chosen us for a third time! We strive to give 100% customer service. Thank you for choosing Precision Door Service.

Service Provided:
Garage Door Repair
Review:

The service was quick and convenient. Josh, the technician, was polite. I will recommend to anyone looking for garage door repairs or replacements.
Sara Graham
A Response from: Bobby Boes

Thank you so much for the great review.We truly appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Due to the ratings I read I called for there services but when you call don’t go off what they tell you because when the repair guy comes they tell you completely different prices and things are not the same as they quote you!!
Christy Vaccaro
A Response from: Bobby Boes

We are sorry to hear you had a bad experience. Our goal with every customer is 100% satisfaction. Based on the quotes we have on file and the work done it looks like the technician quoted you exactly as you were quoted price wise. Please feel free to reach out to us if that isn't the case or if there is a misunderstanding. We look forward to hearing from you soon!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I’m thrilled bout the appetizing,the installer that he performed
Frank Lodge Jr
A Response from: Bobby Boes

Thank you so much for the great review.

Service Provided:
Garage Door Repair
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