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Read what people are saying
about Precision Garage Door

Precision Garage Door of Baton Rouge
has received 3 reviews, averaging 1.00 Stars:

On the expensive side. Disappointed
Jena Garrison
Service Provided:
Garage Door Opener Repair

I called the Baton Rouge number for Precision to ask how much it costs to replace a garage door spring. I was told there would be a $50 callout fee which also included a thorough safety inspection, plus $85 - $165 depending on what type of spring I wanted. When the person arrived, he looked at the garage door for a few minutes, told me that the system could not be repaired and had to be converted over to a different type, and quoted two options from $500 - $688. I told him I’d prefer to get quotes from others first. He then told me I had to pay the $50 callout fee. Now I was fine with this fee if, in the end, I’d get a repaired garage, but this was $50 for nothing! I explained to him that I was told a much different price over the phone. He said that the call center got it wrong. He was sympathetic with me and contacted his boss to see if the callout fee could be waived. They would not, so I was out the $50 for nothing. I then called 3 other companies, which all quoted within the range of $300-$400, showing that the Precision business model is probably based on this bait and switch maneuver where the customer pays the higher cost because they’ve already invested $50. Also, NONE of the others charged a callout fee and offered free estimates. And one other tidbit, they cashed the check in the same day, which is not typical for other repair companies we have used. Stay far away from these guys!
Mark Bennett
A Response from: Bobby Boes

Hey Mr. Bennet we are very sorry to hear that you were upset about the pricing quoted to replace the torsion system on your garage door. We feel the term bait and switch is not at all accurate and does not represent how our company operates. We had a certified technician go to your home and provide you with a No Obligation quote as opposed to getting verbal quotes from other companies. Our quote was for a complete rebuild and lifetime warranty on all parts and labor, where as our competitors quoted a one year warranty. We, as well as the majority of other licensed and insured home service companies quote a service fee before trucks are dispatched to a job. Also, our office staff deposits checks the following day, so our technician would not run to the bank with a $50 check. We stand behind our work 100% and at all times are fair and honest with each and every customer.

Service Provided:
Broken Garage Door Spring Repair

I was charged nearly $150 for approximately four minutes worth of work, which entailed connecting two wires that had been disconnected. I was charged for services I neither requested nor needed including a 'safety inspection', which included measuring my door with a tape measure and watching my garage door open and close. I was not informed I would be charged for these superfluous. Had I been informed of this I never would have used this service. The technicians were very professional and polite, but the service was not worth the fee.
Gwen Zywicke
A Response from: Bobby Boes

I am so very sorry you’re not happy with the service you received, we have refunded the service fee from today's service. We are happy to hear that our technicians were professional and polite. If you ever have any issues, I hope you will give us a chance to earn your business. Sincerely, R. Boes If you have any further questions, please feel free to call our office directly. 225-218-4741

Service Provided:
Garage Door Repair