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about Precision Garage Door
Precision Garage Door of Baton Rougehas received 806 reviews, averaging 4.91 Stars:
Baton Rouge, LA
Hello Jeff, We truly appreciate your business and thank you for the 5 star review
Product:
Baton Rouge, LA
I called the Baton Rouge number for Precision to ask how much it costs to replace a garage door spring. I was told there would be a $50 callout fee which also included a thorough safety inspection, plus $85 - $165 depending on what type of spring I wanted. When the person arrived, he looked at the garage door for a few minutes, told me that the system could not be repaired and had to be converted over to a different type, and quoted two options from $500 - $688. I told him I’d prefer to get quotes from others first. He then told me I had to pay the $50 callout fee. Now I was fine with this fee if, in the end, I’d get a repaired garage, but this was $50 for nothing! I explained to him that I was told a much different price over the phone. He said that the call center got it wrong. He was sympathetic with me and contacted his boss to see if the callout fee could be waived. They would not, so I was out the $50 for nothing. I then called 3 other companies, which all quoted within the range of $300-$400, showing that the Precision business model is probably based on this bait and switch maneuver where the customer pays the higher cost because they’ve already invested $50. Also, NONE of the others charged a callout fee and offered free estimates. And one other tidbit, they cashed the check in the same day, which is not typical for other repair companies we have used. Stay far away from these guys!
- Mark Bennett
Hey Mr. Bennet we are very sorry to hear that you were upset about the pricing quoted to replace the torsion system on your garage door. We feel the term bait and switch is not at all accurate and does not represent how our company operates. We had a certified technician go to your home and provide you with a No Obligation quote as opposed to getting verbal quotes from other companies. Our quote was for a complete rebuild and lifetime warranty on all parts and labor, where as our competitors quoted a one year warranty. We, as well as the majority of other licensed and insured home service companies quote a service fee before trucks are dispatched to a job. Also, our office staff deposits checks the following day, so our technician would not run to the bank with a $50 check. We stand behind our work 100% and at all times are fair and honest with each and every customer.
Baton Rouge, LA
Called Precision Door that morning and got an appointment for 2 PM that afternoon. Received a text with my technician Evan’s picture and a short bio. Awesome and professional service. Diagnosis of problem, new opener installed, gone in less than 2 hours. Wow!
- Michael O
Hello Michael, We are pleased to hear that you was happy with the service Evan provided. Thanks so much for the 5 star review and thanks so much for choosing Precision Door.
Product:
Gonzales, LA
Everything was done very quickly and professionally.
- Alvin Stephen
Hello Alvin, Thank you for the 5 star review! We truly appreciate your business.
Prairieville, LA
Worker on time, professional and courteous. Did a great job explaining options. Work done quickly and safely.
- Shawn B
Hi Shawn, We are so happy you choose Precision. Please call us if you ever have any issues.
Addis, LA
Very professional. Did great work and was on time. Called to let us know he was coming.
- Stephen Jackson
Hello Stephen, Thank you for your review, we greatly appreciate your business!
Denham Springs, LA
Precision Garage Door of Baton Rouge came to me as a referral. They have truly lived up to their name. They were professional, efficient and reasonable. Thank you from a satisfied customer. Muriel
- Muriel Laws
Hello Muriel, We love to here from satisfied customers! We truly appreciate your business and the 5 star review!
Product:
Port Allen, LA
Mr. Mark arrived on time and was able to asset the problem quickly. He seemed very knowledgeable and was very friendly.
- Shirley Hayes
Hello Shirley, We are pleased to hear Mark took great care of you. Thank you for your business and the 5 star review.
Baton Rouge, LA
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- Randy Bell
Thanks for the 5 star review.
Baton Rouge, LA
Best customer service.. overall very satisfied.
- Mrugesh Patel
This is awesome! Thank you for your business and the 5 star review.
Product:
Denham Springs, LA
I was charged nearly $150 for approximately four minutes worth of work, which entailed connecting two wires that had been disconnected. I was charged for services I neither requested nor needed including a 'safety inspection', which included measuring my door with a tape measure and watching my garage door open and close. I was not informed I would be charged for these superfluous. Had I been informed of this I never would have used this service. The technicians were very professional and polite, but the service was not worth the fee.
- Gwen Zywicke
I am so very sorry you’re not happy with the service you received, we have refunded the service fee from today's service. We are happy to hear that our technicians were professional and polite. If you ever have any issues, I hope you will give us a chance to earn your business. Sincerely, R. Boes If you have any further questions, please feel free to call our office directly. 225-218-4741
Zachary, LA
Saw a review on my neighborhood page
- Keri Heil
Thanks for the 5 star review!
Baton Rouge, LA
The crew arrive at the appointed time. They were very courteous and explained everything they were going to do. The job was completed in two and a half hours. After they cleaned up the job site they explained in detail the operation of the door including the lubricant requirements. I am well pleased with the installation of the door
- Glenn Ferguson
So happy we could take care of you and appreciate your business.
Prairieville, LA
Very appreciative of these guys coming out the same day my garage door broke and allowing my wife’s car to be able to get out of the garage. Very timely in the repair. And only reason for 4 stars is bc i had a nice rut left in my yard after they left the job. It has been raining for a few months and all yards are saturated. It would be nice if more attention was paid to keeping their truck on my driveway and not the grass.
- Kyle H
Mr. Hardy, We hope you and your wife are enjoying the new door. Per our previous conversation we are happy to come and take care of that spot for you no problem. After further review we are not 100% certain that was left by our truck however we are happy to fix it regardless. Please feel free to reach out to us whenever it is convenient for you! Justin Ables - Location Manager Precision Door Service Baton Rouge, LA 225-218-4741 Direct Office
Baton Rouge, LA
Our garage door was making a very disturbing noise. We were able to get an appointment for the same day we called. The two technicians that came out were very professional and they were able to complete all of the work that day. They took the time to explain all of the working details to us. They installed a new PDS 800 linear opener, springs and other parts, remotes and keypad. They even re-programmed the garage door opener button in our 2 cars. We would definitely use them again!
- John Hartgerink
Hello Mr Hartgerink, So happy we could get you all fixed up and in working order! We appreciate your business and the 5 star rating.
Product:
Baton Rouge, LA
This is my third time using Precision Door. They are prompt, honest and know their stuff. Awesome!
- Maggie Falgout
Good Morning, I'm so happy to hear that you have chosen us for a third time! We strive to give 100% customer service. Thank you for choosing Precision Door Service.
Baton Rouge, LA
The service was quick and convenient. Josh, the technician, was polite. I will recommend to anyone looking for garage door repairs or replacements.
- Sara Graham
Thank you so much for the great review.We truly appreciate your business!
Product:
Hammond, LA
Due to the ratings I read I called for there services but when you call don’t go off what they tell you because when the repair guy comes they tell you completely different prices and things are not the same as they quote you!!
- Christy Vaccaro
We are sorry to hear you had a bad experience. Our goal with every customer is 100% satisfaction. Based on the quotes we have on file and the work done it looks like the technician quoted you exactly as you were quoted price wise. Please feel free to reach out to us if that isn't the case or if there is a misunderstanding. We look forward to hearing from you soon!
Product:
Sunshine, LA
I’m thrilled bout the appetizing,the installer that he performed
- Frank Lodge Jr
Thank you so much for the great review.
Baton Rouge, LA
Thank you so much for your prompt service however I was very pleased with the technician and his expertise concerning my garage door everything seems to be working orderly at this time again I appreciate the timely fashion and what you all operate in and the great services rendered
- Patricia Dawson
Thank you so much for the great review, Ms Dawson. We greatly appreciate your service.
Baton Rouge, LA
Excellent service called before the appointment told me he was available early if I was, very hospitable with his pitch. Then assessed my unit which was 19yrs old together we determined it wasn't worth hanging parts on an old unit. He then offered to replace the entire thing for what I thought was very fair. Next proceeded to change the entire thing out in 45min. Can't express how pleased I was with the experience from top to bottom.
- Keith Kaiser
Thank you for the kind words, and for taking the time to review us. We greatly appreciate your business, Mr. Kaiser.
Product:
Donaldsonville, LA
We were very impressed with the service and quality. Boomer was very knowledgeable and explained everything perfectly. We recommend Precision Door to anyone needing garage door parts or a whole new setup.
- Alisha Templet
Hello Ms. Alisha, Thank you for Choosing Precision Door and for your kind review on our technician Boomer ! We appreciate your business!
Product:
Baton Rouge, LA
I would like to thank Precision Door Service for their outstanding response and quick service to repair my garage door today. I called the Baton Rouge office yesterday and this morning they were at my residence before 9 am. The Service Technician was excellent and very professional plus he did a great job repairing my garage door. I will recommend Precision Door Service to all my friends. Thanks for the quick, professional service !! Glen Bynum Baton Rouge, LA
- Glen Bynum
Thank you for Choosing Precision Door and for your kind review! We appreciate your business!
Product:
Ponchatoula, LA
Called to have garage door opener repaired. Very prompt service and very knowledgeable technician named Evan Taft. He did a great job in a very timely manor. Glad I chose this company!!
- Gary Debate
Hello Mr. Gary, Thank you for your kind review on our technician Evan! We greatly appreciate your business!
Product:
Baton Rouge, LA
Mark did a great job. He found two broken hinges and one of my springs was not even the correct one for my door. Replaced my springs during this visit and greased down the door. Would def recommend him and the service in general.
- Carla Schiavone
Hello Mrs. Carla, Thank you for your kind review! We greatly appreciate your business!
Hammond, LA
Fast service with great results, at a fair price and on the weekend. Good job James.
- Andy Hupperich
Hello Mr. Andy, Thank you for your kind review on our technician James! We greatly appreciate your business.
Product:
Baton Rouge, LA
On time and professional.
- Kenneth Sills
Hello Mr. Kenneth, Thank you for your kind review! We greatly appreciate your business!
Product:
Denham Springs, LA
Home Advisor recommendated Precision Door. As soon as I submitted the request within 5 minutes they called and scheduled an appointment for the next day (Saturday). The tech called and was able to get me in earlier than scheduled which was perfect. He was spot on with the estimate and was able to install new motor for my garage door.
- Shirley Carroll
Hello Mrs. Shirley, Thank you for your kind review. We greatly appreciate your business!
Product:
Baton Rouge, LA
Great job and very valuable service by providing me the ability to once again open and close garage. Requested service in the morning by by 5:00 p.m. it was done. Thanks so much!
- Mary Johnson
Hello Mrs.Mary, Thank you for your kind review! We greatly appreciate your business!
Product:
Baton Rouge, LA
Your service technician was not only very courteous he was very knowledgeable about the job he was performing. Because we are on a set income he helped us in every way he could. He was very professional. Thank you and would definitely recommend Precision Door Service.
- Gracie Patureau
Hello Mrs. Gracie, Thank you for choosing Precision Door and for your kind review! We greatly appreciate your business!
Product:
(225) 380-3164
(225) 380-3164(225) 238-8620
(225) 238-8620(225) 257-3550
(225) 257-3550(225) 308-9400
(225) 308-9400(985) 401-2626
(985) 401-2626(225) 380-3164
(225) 380-3164(225) 238-8620
(225) 238-8620(225) 257-3550
(225) 257-3550License
LA Contractor License558210
5 stars! The technician was professional and knowledgeable.
- Jeff Clark