Garage Door Repair in East Baton Rouge, LA - Page 4

Junhong Liang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the third time I used PDS and my first two experiences were good. This time, I noticed that our door was out of balance when I replaced the garage door opener. The technician who came out offered three proposals. The cheapest proposal was to replace the springs, a shaft and some accessories for close to $1200 (the most expensive proposal includes replacing the garage opener that is just three days old). The last time used them to replace two springs cost me $380. I definitely understand inflation, but the difference is still big enough for me to be hesitant. After seeing that, he offered to take out some of the replacements and that brought the price down for ~$200 (still close to $1000) and I decided to go with that. When he lifted the door open to go back to his truck, he pushed it very hard and way beyond the upper limit of the door (He also lifted the door up earlier but was gentle and did not pushed it beyond the limit). My guess is that it was a mix of carelessness and disappointment that I go with the "cheap" option. The three-day-old three-piece tracks broke off. Luckily, I was there to notice that and connected the tracks back myself. Otherwise, I suspect more severe/dangerous damage would happen. He did offer to fix it when the parts for the track arrives (the estimate was one week, but no guarantee). Now, I am left with a garage door that is not functional. Frankly, I really regret making the call. I will update the review about how long I am left with an unfunctional garage door.

Treviss Carter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Corey provided exceptional service! Was there on time and explained the process of repair and options. Job was completed efficiently where it did not affect my schedule. Appreciate you Corey

Debra Maule

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sean was great! Fixed the problem and installed a keypad I’ve been wanting. He even arrived 1 hour EARLY! Super happy and impressed with the service.

Samona Lee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician that performed the maintenance on my garage door was extremely knowledgeable and explained everything that needed to be done in detail. Gave me options as well. I am very pleased with my door and I will be contacting you all again once I replace it. I researched your company and the reviews where great.

Curles Reeson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

technician was on time - polite - gave good explanations - and efficient

John Wurzbach

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great open Great enployee

Jerry Chatman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. Tech(Javon) was very knowledgeable and courteous. I would definitely recommend Precision Door Service of Baton Rouge to anyone needing their products. I'm now a lifelong customer!

Barry Weinstein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very fine professional service. Very reliable. Very courteous.

Janie Morgan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

100% recommend!! Not only were the people on the phone extremely polite and helpful, but the repair man was amazing! Very professional, excellent communication, and very honest about what needed to be done (no scamming)! He went above and beyond to make sure my garage door was fixed and payment was sorted out correctly. They rearranged things on their end to come out at an earlier date due to the urgency of the situation, and the repair was done super quick!

Quingeng Xue

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional and knowledgeable, good communicationd

Patricia DuBos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brad was very efficient and took only haff an hour to do the work. Hope this will be the answer.

James Ward

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mr. Williams was very knowledgeable in accessing my needs for installing a garage door I've always appreciated honest and fair customer service. Thanks Precision for sending Mr. Mason to help assist me with my upcoming project looking forward to working with him.

Mark Blancq

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Austin and Cory were both friendly, professional and hard working. All options for correcting my garage door opener issue were presented to me and the final choice was to replace the old system. They both worked non-stop to get the work done and it was a great upgrade to my home.

Willene B Jordan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent next day service. Technicians Austin and Corey were very pleasant, professional and efficient. Would definitely recommend this company and will definitely use again..

Joshua Henderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ross did a great job installing the new garage door

Marlon Harrison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Arrived on time. Professional demeanor. Knowledgable regarding analysis.

John Gillis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

JAVON and Austin (being trained) did an excellent job on repairing my noisy door and adjusting belt and opener. Explained well and were cordial. Good doing business with them.

Tara Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wonderful service. Wonderful employees. I asked Brad why it was so cheap. He said it was under warranty. I never would have known

Richard Conley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The guys were on time and very businesslike. Thanks!

Darwin Oubre

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician surveyed the situation and offered options. He rep,aced springs and cable winder apparatus. I am satisfied with the results. Did spend some time on the phone, but it did not interfere with the progress of the job.

John Gardiner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brad and Tori were professional and pleasant to work with. The installation of a new opener went smoothly with no problems.

Wally Robison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional, competent and informative. If I require service again; hopefully he is the technician Precision sends Sean.

Andree Hidalgo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mason was so kind, respectful and diligent in his repair to one of the garage doors that was broken at my home. He explained the repair once completed and the process didn’t take long to complete. It was an added bonus that the motor and parts are under a lifetime warranty! Very impressed with this company and its management/employees!

Chris Phillips

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

First time got someone that ready understood my problem. Did a great job inspecting the door. Need more like him

Elwood Tircuit

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Knew the name as searched for garage doors online.

Leo Choptovy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Techs came early, were polite and knowledgeable. Fixed the problem, it was electrical, at a fair price. I would definitely use this company again

Betty Cameron

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

What gave me more confidence when choosing Precision was the timeliness of getting an appointment and not only the timeliness, but the professionalism of Mr. Mark Skewes. He was very kind and cordial and he "knows his business with fixing garage doors." I told him how my garage was working perfectly but after a power outage, it no longer worked automatically. I had to park outside my garage and walk in the house which i didn't care to do since it's so dangerous nowadays. I called another company and they told me the logic board was bad. I got a second opinion, the friendly receptionist got me an appointment the next day and told me the serviceman would come by between 2-4pm. Mr. Mark Skewes sent me a text around 155p and told me that he was on his way; he even told me a little about himself which made me feel comfortable. He was very nice when I met him , introduced himself verbally and told me that he would go and take photos of the garage opener and look at it for problems. He worked with it for a short time and had to do some adjustments which was caused by the power outage (Entergy), checked to make sure it was safe and had my garage working beautifully as it was prior to the outage on 04/26/23. Mr. Mark Skewes is one reliable, competent serviceman. I would like to get him all the time for my garage needs. Thank you Precision for sending Mr. Skewes and for having such qualified workers. Thank you so much Mr. Skewes. The other company of which I will not name, which I called first, gave me a fake problem saying my logic board was bad and then giving me an estimate of 650.00 . I am so glad that I got a second opinion and called Precision who put my door up in the first place. Thanks again !

Diana Fabre

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. Courteous, knowledgeable, attention to detail. I am extremely impressed by the professionalism and service oriented mindset. Thank you

Gene Fossee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jevon was terrific. Explained everything and the job was above and beyond my expectations.

Ted Kline

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Both Mason and Eltorain were on time, very polite, knowledgeable and professional while explaining what needed to be done. They were scheduled for a repair but we be replacing our garage door instead. They quickly got us quotes and options. We are now rescheduling for the installation.